Contact
Our office operates Monday - Friday, 9 AM to 6 PM EST. Please allow 1-2 business days for us to respond. Kindly note this time may be extended during busy periods around events, holiday closures, and sales.
Before emailing, you can find detailed guidance for Exchanges & Returns, Jewelry Care, Order Processing & Shipping, and Repairs.
Press & Wholesale Inquiries
Custom Orders
Ceremonial Inquiries
Order Concerns
Lost or damaged package claims, return or repair requests
Please visit our customer care portal.
For any other inquiries