- Free ground shipping on orders over $500-

Contact

Our office operates Monday - Friday, 9 AM to 6 PM EST. Please allow 1-2 business days for us to respond. Kindly note this time may be extended during busy periods around events, holiday closures, and sales.

Before emailing, you can find detailed guidance for Exchanges & Returns, Jewelry Care, Order Processing & Shipping, and Repairs.

Press & Wholesale Inquiries

[email protected]

Custom Orders

Ceremonial Inquiries

Order Concerns

Lost or damaged package claims, return or repair requests
Please visit our customer care portal.

For any other inquiries

[email protected]

<script src="//www.pamelalove.com/cdn/shop/t/219/assets/lazysizes.min.js?v=174358363404432586981677768374" async></script>

<script>window.performance && window.performance.mark && window.performance.mark('shopify.content_for_header.start');</script><script async="async" src="/checkouts/internal/preloads.js?locale=en-US"></script><script async="async" src="https://shop.app/checkouts/internal/preloads.js?locale=en-US&shop_id=1680470" crossorigin="anonymous"></script><script id="apple-pay-shop-capabilities" type="application/json">{"shopId":1680470,"countryCode":"US","currencyCode":"USD","merchantCapabilities":["supports3DS"],"merchantId":"gid:\/\/shopify\/Shop\/1680470","merchantName":"Pamela Love","requiredBillingContactFields":["postalAddress","email","phone"],"requiredShippingContactFields":["postalAddress","email","phone"],"shippingType":"shipping","supportedNetworks":["visa","masterCard","amex","discover","elo","jcb"],"total":{"type":"pending","label":"Pamela Love","amount":"1.00"},"shopifyPaymentsEnabled":true,"supportsSubscriptions":true}</script><script id="shopify-features" type="application/json">{"accessToken":"35067e1ab33c92ed7f075bea4f514191","betas":["rich-media-storefront-analytics"],"domain":"www.pamelalove.com","predictiveSearch":true,"shopId":1680470,"locale":"en"}</script><script>var Shopify = Shopify || {};
Shopify.shop = "pamelalove.myshopify.com";
Shopify.locale = "en";
Shopify.currency = {"active":"USD","rate":"1.0"};
Shopify.country = "US";
Shopify.theme = {"name":"pamelalove\/dev_luciana","id":136923545826,"schema_name":"Prestige","schema_version":"2.0.5","theme_store_id":null,"role":"main"};
Shopify.theme.handle = "null";
Shopify.theme.style = {"id":null,"handle":null};
Shopify.cdnHost = "www.pamelalove.com/cdn";
Shopify.routes = Shopify.routes || {};
Shopify.routes.root = "/";</script><script type="module">!function(o){(o.Shopify=o.Shopify||{}).modules=!0}(window);</script><script>!function(o){function n(){var o=[];function n(){o.push(Array.prototype.slice.apply(arguments))}return n.q=o,n}var t=o.Shopify=o.Shopify||{};t.loadFeatures=n(),t.autoloadFeatures=n()}(window);</script><script>window.ShopifyPay = window.ShopifyPay || {};
window.ShopifyPay.apiHost = "shop.app\/pay";</script><script id="shop-js-analytics" type="application/json">{"pageType":"page"}</script><script>
  window.Shopify = window.Shopify || {};
  if (!window.Shopify.featureAssets) window.Shopify.featureAssets = {};
  window.Shopify.featureAssets['shop-js'] = {"init-fed-cm":["modules/v2/client.init-fed-cm_B-UHl8A7.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"init-windoid":["modules/v2/client.init-windoid_BtK6s3sW.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"init-shop-email-lookup-coordinator":["modules/v2/client.init-shop-email-lookup-coordinator_CeN09f_r.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"pay-button":["modules/v2/client.pay-button_B5YLuOEh.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"shop-toast-manager":["modules/v2/client.shop-toast-manager_BaCF9_h4.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"shop-button":["modules/v2/client.shop-button_fEAFOUbl.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js"],"checkout-modal":["modules/v2/client.checkout-modal_CMn9p3BJ.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"avatar":["modules/v2/client.avatar_BTnouDA3.en.esm.js"],"init-shop-for-new-customer-accounts":["modules/v2/client.init-shop-for-new-customer-accounts_B4WTvn_9.en.esm.js","modules/v2/client.shop-login-button_C0OIdztF.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"shop-login-button":["modules/v2/client.shop-login-button_C0OIdztF.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"shop-cash-offers":["modules/v2/client.shop-cash-offers_DUiOHCmz.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"shop-follow-button":["modules/v2/client.shop-follow-button_D0EIWLIU.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"init-customer-accounts-sign-up":["modules/v2/client.init-customer-accounts-sign-up_BF4m8-7H.en.esm.js","modules/v2/client.shop-login-button_C0OIdztF.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"init-customer-accounts":["modules/v2/client.init-customer-accounts_95Zfqrtd.en.esm.js","modules/v2/client.shop-login-button_C0OIdztF.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"lead-capture":["modules/v2/client.lead-capture_QNRNNDuc.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"],"payment-terms":["modules/v2/client.payment-terms_DVT9YfwV.en.esm.js","modules/v2/chunk.common_BmX2zUFb.esm.js","modules/v2/chunk.modal_Djw5vGxd.esm.js"]};
</script><script>(function() {
  function asyncLoad() {
    var urls = ["https:\/\/tag.rmp.rakuten.com\/122335.ct.js?shop=pamelalove.myshopify.com","https:\/\/crossborder-integration.global-e.com\/resources\/js\/app?shop=pamelalove.myshopify.com","https:\/\/cdn.attn.tv\/pamelalove\/dtag.js?shop=pamelalove.myshopify.com","\/\/cdn.shopify.com\/proxy\/390e857493e09d389ed747f247440ce028cc5875d08a035e64db05fce04e79f5\/web.global-e.com\/merchant\/storefrontattributes?merchantid=60000063\u0026shop=pamelalove.myshopify.com\u0026sp-cache-control=cHVibGljLCBtYXgtYWdlPTkwMA","https:\/\/static.klaviyo.com\/onsite\/js\/klaviyo.js?company_id=VLDTS6\u0026shop=pamelalove.myshopify.com","https:\/\/static.shareasale.com\/json\/shopify\/shareasale-tracking.js?sasmid=160900\u0026ssmtid=105435\u0026shop=pamelalove.myshopify.com","https:\/\/www.pxucdn.com\/apps\/uso.js?shop=pamelalove.myshopify.com","https:\/\/s3.eu-west-1.amazonaws.com\/production-klarna-il-shopify-osm\/56cab3e7c3e26c813418a51088dbd218efbae6c0\/pamelalove.myshopify.com-1733347635909.js?shop=pamelalove.myshopify.com","https:\/\/shopify-extension.getredo.com\/main.js?widget_id=khnhlst62tgz1e6\u0026shop=pamelalove.myshopify.com"];
    for (var i = 0; i < urls.length; i++) {
      var s = document.createElement('script');
      s.type = 'text/javascript';
      s.async = true;
      s.src = urls[i];
      var x = document.getElementsByTagName('script')[0];
      x.parentNode.insertBefore(s, x);
    }
  };
  if(window.attachEvent) {
    window.attachEvent('onload', asyncLoad);
  } else {
    window.addEventListener('load', asyncLoad, false);
  }
})();</script><script id="__st">var __st={"a":1680470,"offset":-14400,"reqid":"8744be57-f902-4eae-8c0e-6f80197474e2-1750693631","pageurl":"www.pamelalove.com\/pages\/contact","s":"pages-8409430","u":"feaf061164fa","p":"page","rtyp":"page","rid":8409430};</script><script>window.ShopifyPaypalV4VisibilityTracking = true;</script><script id="captcha-bootstrap">!function(){'use strict';const t='contact',e='account',n='new_comment',o=[[t,t],['blogs',n],['comments',n],[t,'customer']],c=[[e,'customer_login'],[e,'guest_login'],[e,'recover_customer_password'],[e,'create_customer']],r=t=>t.map((([t,e])=>`form[action*='/${t}']:not([data-nocaptcha='true']) input[name='form_type'][value='${e}']`)).join(','),a=t=>()=>t?[...document.querySelectorAll(t)].map((t=>t.form)):[];function s(){const t=[...o],e=r(t);return a(e)}const i='password',u='form_key',d=['recaptcha-v3-token','g-recaptcha-response','h-captcha-response',i],f=()=>{try{return window.sessionStorage}catch{return}},m='__shopify_v',_=t=>t.elements[u];function p(t,e,n=!1){try{const o=window.sessionStorage,c=JSON.parse(o.getItem(e)),{data:r}=function(t){const{data:e,action:n}=t;return t[m]||n?{data:e,action:n}:{data:t,action:n}}(c);for(const[e,n]of Object.entries(r))t.elements[e]&&(t.elements[e].value=n);n&&o.removeItem(e)}catch(o){console.error('form repopulation failed',{error:o})}}const l='form_type',E='cptcha';function T(t){t.dataset[E]=!0}const w=window,h=w.document,L='Shopify',v='ce_forms',y='captcha';let A=!1;((t,e)=>{const n=(g='f06e6c50-85a8-45c8-87d0-21a2b65856fe',I='https://cdn.shopify.com/shopifycloud/storefront-forms-hcaptcha/ce_storefront_forms_captcha_hcaptcha.v1.5.2.iife.js',D={infoText:'Protected by hCaptcha',privacyText:'Privacy',termsText:'Terms'},(t,e,n)=>{const o=w[L][v],c=o.bindForm;if(c)return c(t,g,e,D).then(n);var r;o.q.push([[t,g,e,D],n]),r=I,A||(h.body.append(Object.assign(h.createElement('script'),{id:'captcha-provider',async:!0,src:r})),A=!0)});var g,I,D;w[L]=w[L]||{},w[L][v]=w[L][v]||{},w[L][v].q=[],w[L][y]=w[L][y]||{},w[L][y].protect=function(t,e){n(t,void 0,e),T(t)},Object.freeze(w[L][y]),function(t,e,n,w,h,L){const[v,y,A,g]=function(t,e,n){const i=e?o:[],u=t?c:[],d=[...i,...u],f=r(d),m=r(i),_=r(d.filter((([t,e])=>n.includes(e))));return[a(f),a(m),a(_),s()]}(w,h,L),I=t=>{const e=t.target;return e instanceof HTMLFormElement?e:e&&e.form},D=t=>v().includes(t);t.addEventListener('submit',(t=>{const e=I(t);if(!e)return;const n=D(e)&&!e.dataset.hcaptchaBound&&!e.dataset.recaptchaBound,o=_(e),c=g().includes(e)&&(!o||!o.value);(n||c)&&t.preventDefault(),c&&!n&&(function(t){try{if(!f())return;!function(t){const e=f();if(!e)return;const n=_(t);if(!n)return;const o=n.value;o&&e.removeItem(o)}(t);const e=Array.from(Array(32),(()=>Math.random().toString(36)[2])).join('');!function(t,e){_(t)||t.append(Object.assign(document.createElement('input'),{type:'hidden',name:u})),t.elements[u].value=e}(t,e),function(t,e){const n=f();if(!n)return;const o=[...t.querySelectorAll(`input[type='${i}']`)].map((({name:t})=>t)),c=[...d,...o],r={};for(const[a,s]of new FormData(t).entries())c.includes(a)||(r[a]=s);n.setItem(e,JSON.stringify({[m]:1,action:t.action,data:r}))}(t,e)}catch(e){console.error('failed to persist form',e)}}(e),e.submit())}));const S=(t,e)=>{t&&!t.dataset[E]&&(n(t,e.some((e=>e===t))),T(t))};for(const o of['focusin','change'])t.addEventListener(o,(t=>{const e=I(t);D(e)&&S(e,y())}));const B=e.get('form_key'),M=e.get(l),P=B&&M;t.addEventListener('DOMContentLoaded',(()=>{const t=y();if(P)for(const e of t)e.elements[l].value===M&&p(e,B);[...new Set([...A(),...v().filter((t=>'true'===t.dataset.shopifyCaptcha))])].forEach((e=>S(e,t)))}))}(h,new URLSearchParams(w.location.search),n,t,e,['guest_login'])})(!0,!0)}();</script><script integrity="sha256-w1TMG8bx+vw+BuOfT7Dh2avfdjByyjlNYGyp9vJB5oo=" data-source-attribution="shopify.loadfeatures" defer="defer" src="//www.pamelalove.com/cdn/shopifycloud/shopify/assets/storefront/load_feature-c354cc1bc6f1fafc3e06e39f4fb0e1d9abdf763072ca394d606ca9f6f241e68a.js" crossorigin="anonymous"></script><script crossorigin="anonymous" defer="defer" src="//www.pamelalove.com/cdn/shopifycloud/shopify/assets/shopify_pay/storefront-80e528be853eac23af2454534897ca9536b1d3d04aa043b042f34879a3c111c8.js?v=20220906"></script><script data-source-attribution="shopify.dynamic_checkout.dynamic.init">var Shopify=Shopify||{};Shopify.PaymentButton=Shopify.PaymentButton||{isStorefrontPortableWallets:!0,init:function(){window.Shopify.PaymentButton.init=function(){};var t=document.createElement("script");t.src="https://www.pamelalove.com/cdn/shopifycloud/portable-wallets/latest/portable-wallets.en.js",t.type="module",document.head.appendChild(t)}};
</script><script data-source-attribution="shopify.dynamic_checkout.buyer_consent">
  function portableWalletsHideBuyerConsent(e){var t=document.getElementById("shopify-buyer-consent"),n=document.getElementById("shopify-subscription-policy-button");t&&n&&(t.classList.add("hidden"),t.setAttribute("aria-hidden","true"),n.removeEventListener("click",e))}function portableWalletsShowBuyerConsent(e){var t=document.getElementById("shopify-buyer-consent"),n=document.getElementById("shopify-subscription-policy-button");t&&n&&(t.classList.remove("hidden"),t.removeAttribute("aria-hidden"),n.addEventListener("click",e))}window.Shopify?.PaymentButton&&(window.Shopify.PaymentButton.hideBuyerConsent=portableWalletsHideBuyerConsent,window.Shopify.PaymentButton.showBuyerConsent=portableWalletsShowBuyerConsent);
</script><script data-source-attribution="shopify.dynamic_checkout.cart.bootstrap">document.addEventListener("DOMContentLoaded",(function(){function t(){return document.querySelector("shopify-accelerated-checkout-cart, shopify-accelerated-checkout")}if(t())Shopify.PaymentButton.init();else{new MutationObserver((function(e,n){t()&&(Shopify.PaymentButton.init(),n.disconnect())})).observe(document.body,{childList:!0,subtree:!0})}}));
</script><script id='scb4127' type='text/javascript' async='' src='https://www.pamelalove.com/cdn/shopifycloud/privacy-banner/storefront-banner.js'></script><script>window.performance && window.performance.mark && window.performance.mark('shopify.content_for_header.end');</script>
    
    
    
    
    
  
    
      <script>
          var DOMContentLoaded_event = document.createEvent("Event")
          DOMContentLoaded_event.initEvent("DOMContentLoaded", true, true)
          window.document.dispatchEvent(DOMContentLoaded_event);
          var load_event = document.createEvent('Event');  
          load_event.initEvent('load', false, false);  
          window.dispatchEvent(load_event);
      </script>