Ruby Hera Pendant
$3,700
This delicate cable chain necklace features a single sculptural 18k gold hand-carved pomegranate charm with deep red ruby seeds.
Web exclusive, only available at pamelalove.com
- 18k yellow gold
- Red rubies
- Chain length: 18 inches
- Ruby seeds: 19mm x 15mm
- Free Domestic Shipping
- Free shipping on international orders over $500. Please see our Order and Shipping Policy.
- Please allow 3-5 days for order processing within normal Business hours (M-F 9am-5pm EST)
- We do not offer a refund on piercing, fine or custom jewelry. We are happy to offer a one time exchange or store credit for most items. Exclusions apply, please review our full Return Policy.
Shop Similar Collections
Gold Necklaces - Ruby Necklaces - Ruby Jewelry - Pomegranate Jewelry - 18k Gold Jewelry
Privacy Policy
Exchange and Returns
* We are not able to void orders during processing time.
** All Sale items are final sale.
*** Welcome discount cannot be combined with Black Friday sale. Due to high volume during Black Friday sale, we may experience delay in processing and shipping times. We apologize for the inconvenience.
EXCHANGES + RETURNS
All merchandise must be in perfect sellable condition, unused, cleaned, and in original packaging.
Return and exchange requests must be made within 15 days of receiving the order or in-store purchase.
All requests are subject to approval from PL Customer Support. Packages received without approval will be returned to the sender.
Approved returns must be shipped within 15 days and a tracking number must be provided, or approval will be void. Shipping charges are non-refundable. Sender is responsible for return shipping costs.
- Silver, Brass, and Gold Plated items: are eligible for a one-time exchange or refund.
- Fine, Demi-Fine, and Piercing Collection (18k Gold, 14k Gold, 10k Gold pieces): are eligible for a one-time exchange only.
Approved refunds will be made in the form of the original payment.
If the value of the exchange is less than the item purchased amount, a Store Credit will be issued.
Store credits expire 4 months from the date issued.
We do not offer price adjustments on prior purchases.
Welcome discount not applicable to custom orders.
FINAL SALE
At this time, the following items are not eligible for exchange or refund:
- Customized pieces
- Deposits for custom work
- Exchanged items or Store Credit purchases
- Gift cards
- International orders
- Items purchased during Promotional events & Sales
- Items purchased with a discount code of 20% or more
- Jewelry used in piercing services
- One-of-a-kind items
- Service fees and shipping charges
- Special orders
REQUESTS
For all returns or exchanges (online or in-store), please make requests to customersupport@pamelalove.com.
Please include:
- Contact Info
- Order # or Full Name of Purchaser
- A brief description of the reason for the request
We reserve the right to deny any unreasonable returns or exchanges, such as items that have been worn, damaged, or altered.
If the product was not bought in the Pamela Love store or website, please refer to the third-party vendor for their return and exchange policy, as we are not responsible.
REPAIR POLICY
Purchased From Pamela Love
We offer a sixty-day limited warranty on Pamela Love 14k Demi-Fine & Piercing, and 18k Fine Collections. To initiate a repair inquiry, please email customersupport@pamelalove.com with your full contact info & order # along with a brief description of the damage and 2-3 clear photos.
A repair fee will be applied to items outside of the warranty period and damages due to mishandling.
Please note: Warranty does not cover accidents, lost items, normal wear and tear, or any modifications that were made outside of Pamela Love. We do not offer repairs on Pamela Love Fashion Collections or Pamela Love items purchased from third-party retailers, including pop-up events.
Purchased From Another Stockist
Items purchased from other retailers: Please contact the stockist that you originally purchased the piece from. Unfortunately, we are unable to accommodate repair requests for items purchased from other retailers.
Order Processing and Shipping
Order Processing
Please allow 3-5 days for your order to process and ship, unless otherwise noted. Orders are processed and shipped Monday through Thursday from 9:00 am to 3: 00 pm and Friday from 9:00 am to 1:00 pm. All orders placed after 1:00 pm EST on Friday will be processed the following Monday, this includes Next Day and International Priority Shipments. Once shipped, we are not responsible for items that are lost or stolen in the mail. If you have any questions or concerns, please contact customersupport@pamelalove.com.
Only one discount can be applied per order at checkout.
Please note that once an order is placed we are unable to make any changes or cancellations.
Domestic Shipping
Please allow 3-5 business days for your Ground order to be processed and shipped. Free ground shipping for all orders. All domestic shipments will require a signature upon delivery if the value of the contents are $500 or more.
We are NOT able to ship to PO BOXES. Please note that if an order is placed with a PO BOX as the shipping address, we will kindly ask you to provide an alternate shipping address.
Shipping Methods:
Next Day: Expected Delivery 1-2 days
Second Day Expected Delivery: 2-3 business days
Ground Expected Delivery from NYC: 3 - 7 business days
International Shipping
Messenger Service
Unfortunately, at this time we are unable to accommodate customer pickups. If you would like your order hand-delivered, we can arrange a messenger service for an additional fee based on location. For all messenger service requests, please email us at customersupport@pamelalove.com. Please include Contact Info, Order # and desired Drop-Off location.